Last updated: June 2026
All bookings are enquiries — no payment is taken online. If your plans change, simply let us know by WhatsApp or email as early as you can so we can free up the dates for other guests.
For confirmed bookings, please give us as much notice as possible if you need to cancel or reschedule.
Bamboo rafting and some jungle activities depend on the weather and river conditions. During heavy rain or high water levels, we may reschedule or substitute an activity for your safety.
We will always discuss any changes with you before your trip.
Because we do not collect payment online, there is nothing to refund for unconfirmed enquiries.
Refund terms for any deposits paid directly to us are arranged case by case — please contact us to discuss.
Our activities take place in a natural rainforest environment. Please tell us in advance about any medical conditions, mobility needs, or dietary requirements so we can prepare.
Guests take part in activities at their own risk and are expected to follow their guide's instructions at all times.
A minimum of 2 persons is required for all bookings. If you are travelling alone, please get in touch — we will do our best to pair you with another group.
Questions about any of the above? We're happy to talk it through before you book.