Terms Of Service

INCLUDES
Transfer and tour as per itinerary, Over night as stated on share basis, Meals as specified, Licensed Tourist Guide, Entrance fees and Permits.

EXCLUDES
Beverages, Insurance, Personal incidentals, Porter and Guide gratuity, Items not mentioned.

Things to Wear and Things to Bring
We highly recommend that you check our tour itinerary as thoroughly and as carefully as possible before making the booking. When booking our trekking tours, seek advice from your doctor about your health and fitness and request for the necessary medications to use during the tours. Sarawak is relatively free from major diseases but anti-malaria pills and iodine salt for excess sweating are useful if you are intending to cover our remote areas. The list below should give you a more comprehensive idea on what to wear and what to bring in order to enjoy all our tours better.

1. Sun hat protects you from the sun and enables you to see well especially during midday. Don't wear a cap without a top. It is not good for the bald headed.
2. Thin long sleeved cotton T-shirts and long pants used for jogging protect you from the sun and insects. Bring along an appropriate amount that's relevant to the tour duration.
3. Raincoat protects you from the unpredictable rain. We recommend the handy and economical poncho. Wind breaker or light sweater is useful if you are heading for the higher altitude or early morning boat trip.
4. Shoes are important item. They should be comfortable and grip well on slippery and muddy ground. Don't wear your brand new Italian shoes or high heels. We recommend you wear your good old walking shoes that you are most comfortable in. Certain strenuous tours involving trekking along streams which are better managed with “throw-away” rubber-shoes. They cost about RM 10 a pair here.
5. Socks are real comfort to your feet. We recommend that they be thin cotton and relatively cheap so that you can a few pairs to change with.
6. An average-sized backpack is necessary to carry all your belongings and it is an essential for trekking tours. To be better organized, a small pouch is needed to put all your odds and ends.
7. Plastic bags help to prevent your belongings from getting wet from the rain and/or splashes in a boat trip. We suggest that you put your belongings in the plastic bags before you put them in your bag.
8. A water container will go a long way to ensure that you drink hygienic water to recuperate from the heat. Make sure that the top is as tight as possible.
9. Insect repellent, sunburn lotion and personal first aid kit are good anticipative items. Make sure that you buy the type with medication you are not allergic to.
10. A powerful torch is not only handy but also helps to enhance your sightseeing especially when you touring longhouses and caves. The shadows on the cave’s walls reflected by the operated torch are actually your sightseeing glimpses. Adequate batteries are equally important.
11. Towel should be large enough to decently cover your body before and after bath and/or changing.
12. Cock-crows and pig-cries are not only common but consistent as well for overnight tours to longhouses and home-stay programs. Ear-plugs might be useful you are a light sleeper.
13. Most longhouse tours and home-stay programs will require you to bring along a fair amount of divisible gifts. You can usually buy them along the way in your tour and your Guide will advise you on that.
14. Camera is your tool for collecting all those sweet memories of your tour. Bring along enough of the correct batteries, films and accessories to avoid disappointment. For better results, keep your camera in a plastic bag while in your air-conditioned hotel room as there is an immense difference in temperature with outside the hotel.

International flight allows 30kg of luggage per person while domestic flight allows 20 kg per person. But you shall carry all-in-all no more than 10 kg of luggage (both carry-on and check-in) for all remote flights to namely Mulu, Bario, Ba’ Kelalan and the like.

Our tours are graded from Easy, Mediocre to Strenuous. The following information is being compiled in a generalized manner. As such, you will focus and emphasize on the parts that involve you and the tours that you booked.

Easy
Most tours categorized under Sightseeing are graded as Easy although a fair amount of climbing is necessary especially in Temple’s tour. You may wear whatever you are most comfortable in although we recommend that you put on a T-shirt (either with or without collar) and pants (either short or long) that are securely loose to stay at ease with our hot weather and high humidity. Remember that you are also getting in and out of the vehicle especially when excursing in a City Tour. Among other things, necessities include drinking water, rain-gear and a small backpack to put your belongings in. Keep your valuables including passport, immigration card, travel documents, cash and other valuables in the hotel safe deposit box. All the hotels here rendered their safe deposit boxes to their guests on complimentary basis. Bring the appropriate amount of cash with you according to your day-to-day needs.

Mediocre
Although we mentioned the elements of trekking for tours categorized under Mediocre, it can either be skipped or customized according to your needs. On the other hand, trekking hours or routes can also be extended from the ones mentioned in Mediocre Tours. Don’t conclude the distance of any track from other official publication. The distances of all our tracks here are measured from the Air. As such, any elevation and/or descend will escape the measurement. On top of that, some tracks have tree roots that off grown from the surface of the ground, thereby requiring you to hike rather than trek. You should also let us know if you have any phobia problem so that we can designated the right tours for you. Among other important things, make sure that you do not wear tight jeans that you are not comfortable in while trekking. Backpack is very useful for overnight adventure tours as you might need to check out from your hotel room. As such, you need to store away your bigger luggage and valuables in the hotel.

Strenuous
Any tour that involve a consistency of 2 sets of trekking time of 4 hours each, we shall grade it as Strenuous. Some tours graded under Strenuous require us to start early either because we have to accomplish an 8-hour trek or to catch a glimpse of a sunrise. We do plan some contingencies for some impossibility due to unforeseen circumstances although we suggest you to get ready for the worse. In our experience, it is our heat that pulls most trekkers down rather then the distance of the track. Water is the sole remedy to any long trek. Lack of water can cause diarrhea. Most trekkers thought that diarrhea is caused by contaminated water rather than the lack of it. Don’t bring your travel documents and valuables for overnight and/or trekking tours.

NOTE
Participants are advised to bring along their sweater or windbreaker, Suggested dress-code: Hiking wear. Raincoat (Poncho), Own snorkeling gear, torchlight, camping rubber matt, medical kits and sun block lotion.
Our tours are graded from Easy, Mediocre to Strenuous. The following information is being compiled in a generalized manner. As such, you will focus and emphasize on the parts that involve you and the tours that you booked.

Insurance
Every person participating in any tour or holiday organized by Peraya Homestay@Nature Uniqueness shall be regarded in every respect as carrying his/her own risk with respect to loss or injury to person or property. Peraya Homestay@Nature Uniqueness does not accept responsibility for losses or expenses due to delay, sickness, weather, strike, war, quarantine or other traveler.

Although all vehicles owned by the company are fully insured, tour members are requested to take out insurance for cancellation, health, accidents and luggage for peace of mind during and before the commencement of the tour.

Confirmation
No refund are available neither for cancellation made after a tour has commenced nor in respect of any accommodation or any other service not utilized.
Prices are subjected to changes without prior notice due to unforeseen circumstances.
All prices are nett and non commissionable.
Prices are inclusive of English speaking guide, rafting/trekking porter, entrance fee ext.
For overnight tour, rate are inclusive of accommodation and meals as specified in the itineraries.

LIABILITY/DISCLAIMER/RESPONSIBILITIES
Peraya Homestay@Nature Uniqueness, their representatives act only as agents for the tour members in making arrangements for hotels, transportation, sightseeing, restaurants or any other services in connection with the itinerary. They will exercise reasonable care in making such arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. Peraya Homestay@Nature Uniqueness/as the organizer, accept no responsibility for any damage or delay due to sickness, pilferage, labour disputes, machinery breakdown, quarantine, government restraints, weather or any other cause beyond their personal control. No carrier shall be responsible for any act, omission or event during the time passengers are not on board its own conveyance. The right is reserved to cancel or change itineraries, or substitute services without notice and to decline to accept or retain any passenger at any time. In view of statutory or contractual limitations that may apply to personal injury or property damage losses the purchase of accident and baggage insurance is strongly recommended.

** By accepting the tour, terms and conditions are bound to be read, understand and accepted. **